FDM provides urgent transaction monitoring talent for a global professional services network
In this client case study, we showcase how our Agile model led to FDM becoming the client’s sole resource contributor for anti-financial crime support
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- Discover
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As demand for financial crime analysts grew, our client faced challenges in quickly filling German-speaking roles in Germany. FDM was engaged to deliver a first batch of 10 analysts within a month.
FDM’s model is designed to handle urgent, custom requests. Our Skills Lab ensures a pipeline of consultants with core skills, ready for rapid upskilling and deployment. To help clients scale quickly, we recruit year-round, building strong relationships with top universities and maintaining a strong presence at career fairs.
While the client initially did not plan to retain consultants permanently, FDM’s Agile model allowed the client to benefit from returning consultants’ on-site expertise, enhancing the skill sets of future teams.
- Design
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Focusing on speed of delivery, we customised our recruitment and coaching processes to build on FDM’s strengths, such as the flexibility to provide ambitious and passionate candidates from any degree background with the skills for success. Simplifying the assessment process to identify financial crime analyst candidates improved efficiency.
Our Risk, Regulation and Compliance Practice provided consultants with the core transaction monitoring skills needed in the FDM Skills Lab, including data evaluation, risk assessment, and financial services product knowledge. To address the need for German-speaking analysts, we developed coaching content in German. This broadened the talent pool and accelerated onboarding.
Consultants from the initial cohort used their project experience to adapt the original UK material for the German market and help deliver it to future consultants.
Through tapping into a more diverse graduate talent pool, coaching adapted for faster job-readiness, and streamlined onboarding, FDM Consultants contribute from day one.
- Deliver
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Rapid delivery to meet urgent needs
FDM assigned an initial cohort of 10 AML/CTF Transaction Monitoring Analysts within two weeks, addressing the client’s immediate workforce demands. Over time, we scaled our impact to supply over 30% of the client’s Level 1 and Level 2 AML/CTF workforce.
High-performance talent integration
Pre-coached and client-specific upskilling enabled consultants to seamlessly integrate into the client’s operations. They consistently met and exceeded key metrics, with an average progress versus a target of 115%, ensuring immediate contributions to the client’s compliance goals.
Driving operational excellence
FDM Consultants played a crucial role in enhancing compliance functions by identifying suspicious activities, escalating cases, and adhering to strict AML/CTF protocols. Many advanced to leadership positions, mentoring new hires and refining training programmes with real-world project insights.
Scaled delivery and strategic partnership
Starting with 10 consultants, FDM scaled operations to 30 within six months, 50 by mid-2024, and is on track to exceed 100 by early 2025. Performance levels led to a shift in the client’s strategy, with most consultants from later cohorts now internalised.
By eliminating the client’s need for candidate interviews and backfilling gaps quickly, we delivered time and cost savings, cementing a robust, long-term partnership.